Privacy Policy | Tripyana – Protecting and Securing Your Data

Last Updated: 30/04/2025

Welcome to Tripyana (hereinafter referred to as “the website,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data while you browse our website and use our services. This policy aims to clarify how we collect, use, share, and protect your personal data. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

  1. Personal Information: We may collect identifiable information about you, such as your name, email address, phone number, and payment details when you register, book trips, or use any of the services offered through our website.
  2. Usage Information: We collect information about how you use the website, such as the pages you visit, duration of visits, browser type, device used, and IP address.
  3. Cookies: Our website uses cookies to enhance user experience, analyze visitor behavior, and personalize content.

2. How We Use the Information

  1. Service Provision: We use your personal information to provide the services you request (such as trip bookings or tour offers) and ensure successful transactions.
  2. User Experience Enhancement: Your data helps us tailor content, offers, and advertisements to your interests, enhancing your browsing experience on the website.
  3. Communications: We may use your contact information to send important updates, such as booking notifications or changes to our services or privacy policy.
  4. Analytical Purposes: We analyze usage data to understand our website’s performance, identify trends, and improve it to meet user needs.

3. Information Sharing and Disclosure

  1. Third-Party Service Providers: We may engage third parties to provide certain services, such as payment processing or analytics. They have limited access to personal information only as necessary to perform services on our behalf.
  2. Legal Compliance: We may disclose your personal data if required by law or in response to legal processes or orders from relevant authorities.
  3. Mergers or Acquisitions: In the event of a merger or acquisition, your data may be transferred as a business asset, with a commitment to securing that data.

4. Use of Cookies

  1. What Are Cookies?: Cookies are small text files stored in your browser or device when you visit any website. They help us improve performance, analyze usage, and personalize content.
  2. Types of Cookies Used:
    • Session Cookies: Expire at the end of your browsing session.
    • Persistent Cookies: Remain in your browser for a specified period or until manually deleted.
    • Third-Party Cookies: Placed by external services such as web analytics and advertising.
  3. Managing Cookies: You can adjust your browser settings to block cookies or alert you when they are sent. However, disabling them may affect some website functionalities.

5. Third-Party Links and Content

Tripyana’s website may contain links to external sites or advertisements from third parties. We are not responsible for the content or privacy practices of those sites. We recommend reading the privacy policies of each site you visit.

6. Data Protection and Security

We implement administrative and technical measures to protect your personal data from unauthorized access, use, alteration, or disclosure. While we strive to provide the best protection, complete security cannot be guaranteed on the internet.

7. User Rights

  1. Access and Updates: You have the right to access your personal data we hold and request updates or corrections as needed.
  2. Withdrawal of Consent: You can withdraw your consent to process your personal data at any time, but this may affect your ability to fully utilize our services.
  3. Data Deletion: In certain cases, you have the right to request the deletion of your personal data in accordance with applicable laws.

8. Your Consent to the Policy

By using Tripyana’s website, you agree to all terms of this policy. If you do not agree with the privacy policy terms, please refrain from using the website or providing your personal information.

9. Changes to the Privacy Policy

We may update this policy from time to time to reflect legal, technical, or operational changes. The latest version will be posted on our website with the date of the last update. Your continued use of the website after any changes indicates your acceptance of those changes.

10. How to Contact Us

If you have any questions or comments regarding this policy or any requests related to your personal data, please contact us via:

Conclusion

At Tripyana, we strive to ensure the highest level of transparency and security regarding your personal data. Thank you for trusting our services, and we hope to provide you with an enjoyable and reliable experience. If you have any additional inquiries, please do not hesitate to contact us.

Tripyana – Your Trusted Partner in Tourism and Travel Services in the UK, Turkey, and Bosnia.

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